EXPLORE MORE
THE CLIENT
Kawsa Hair Studios
THE CHALLENGE
Sell more take home hair care products and reward customers.
THE SOLUTION
Kawsa's owners thrive on their passion for providing salon guests with superior customer service coupled with a genuine desire to reward them for their loyalty.
We worked closely with the company who specialises in software for hair salons to create an App for Kawsa with a loyalty programme that allowed customers to record product purchases and be rewarded with a free product on their 6th purchase.
THE OUTCOME
Take home product sales are moving off the shelves at a steady pace and have grown 12% in the first year, and 15% the following year. Salon bookings have also increased as the Kawsa App also allows customers to book their appointments via smartphones and tablets.